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Spanish for Customer Service
Conversational Spanish for Customer Service
This online Spanish for customer service course features vocabulary and phrases for account payments, returns, warranty, serving dissatisfied customers, and much more. This course is for those businesses offering services and products to the monolingual Spanish-speaking community. Knowledge of job-related vocabulary and phrases can help increase sales. Even more important, the Spanish-speaking market has proven to be among the most loyal, often referring friends and relatives to businesses that understand their needs.
To receive your certificate, please complete the following: Spend 15 hours online (the program automatically tracks your time) and complete the online course assessments with a 70% or higher. (re-take a test anytime)