9-1-1 Dispatchers and Telecommunicators are faced daily with the difficult task of communicating with monolingual Spanish speakers over the phone. It is hard enough to communicate a crisis in English. SpanishOnPatrol understands this problem and has designed an exclusive Spanish course specific to 9-1-1 dispatch and telecommunicators needs. The Spanish for 9-1-1 Dispatch course focuses on understanding the nature of the call, collecting information about possible injuries, securing the correct street address, keeping the caller calm, and much more.