6 months unlimited access
Spanish For 9-1-1 Dispatchers

Online Spanish For 9-1-1 Dispatchers
- Reduce misunderstandings when a Spanish speaker has an emergency
- Improve response time by quickly understanding the caller
- Gather accurate information and provide the appropriate response
- Assure and calm the Spanish caller that help is on the way
- Prevent incidents from escalating by comprehending the Spanish caller
- Understand cultural differences which reduces conflicts and misunderstandings
- Understand slang and threatening language to inform responders of a potentially hostile situation
- Encourage and promote trust with Hispanics to call dispatch centers, which will increase crime reporting
- Communicate in real-life Spanish so that dispatchers won’t need to call the language line as often providing relief to strained budgets
- Eliminate Spanish language seminar expenses such as travel, parking, fuel, meals, and much more. Since training is online dispatchers will spend less time away from their job